Samuel Client Portal Usage Policy

Effective Date: June 1, 2023

1.     Purpose: The Samuel Client Portal (hereafter referred to as "the SC Portal") is designed to provide Samuel clients with a centralized platform for accessing resources, services, and information pertinent to their engagements with our organization.

2.     Access:
Access to the SC Portal is limited to authorized Samuel clients and relevant Samuel staff only
2.2. All users must have a unique username and password to ensure data security.
2.3. Unauthorized access or attempts to access the SC Portal may result in legal actions.

3.     Data Protection:
The SC Portal adheres to stringent data protection regulations, ensuring that all client data is secured and protected against unauthorized access, alteration, disclosure, or destruction.
3.2. Clients are responsible for maintaining the confidentiality of their login credentials.
3.3. Clients should report any suspected security breaches immediately.

4.    Usage Restrictions:
The SC Portal shall not be used for any illegal, unethical, or unauthorized purposes.
4.2. The redistribution, reproduction, or sharing of proprietary materials available in the SC Portal is strictly prohibited unless explicitly permitted.

5.     Features & Services:
The SC Portal provides clients with various features, including but not limited to, accessing billing information, client reports, and other information.
5.2. Samuel reserves the right to update, modify, or remove features from the SC Portal without prior notice.

6.     Support:
For technical support or queries related to the SC Portal, clients should use the dedicated support channel provided within the Portal or contact Samuel's customer service.
6.2. Feedback and suggestions to improve the SC Portal are always welcome.

7.     Termination of Access:
Samuel reserves the right to terminate or suspend access to the SC Portal for any client violating this policy or any other terms of their agreement with Samuel.
7.2. Clients can request the termination of their SC Portal access at any time by contacting Samuel.

8. Policy Updates:
Samuel may periodically revise this policy to reflect changes in our services, the SC Portal's functionality, or regulatory requirements. Clients will be informed of significant changes.

9. Acceptance:
By using the SC Portal, clients confirm their understanding and acceptance of the terms outlined in this policy. Each client is responsible for familiarizing themselves with this policy and adhering to its stipulations. We value the trust our clients place in us, and we remain committed to providing a secure, efficient, and user-friendly SC Portal experience.